Test mode now available! Setup your agent and do a live test for FREE.
#1 AI Answering Service

It support answering service to grow your business

Keep IT support responsive. Our 24/7 service captures leads, focusing on technical solutions.

Take a tour
Test it live before you commit!

The most affordable it support answering service - set up in minutes

Never Miss a Lead

Every missed call is a missed opportunity. Our service ensures that every call is answered, capturing every lead, even when you're busy with serving clients. We're here 24/7, so you don't have to be.

Set Up in Minutes

We know your time is valuable. That's why our setup process is made to be dead simple and fuss-free. In just a few minutes, you can have our answering service up and running, ready to take calls and schedule appointments on your behalf.

Grow your business

Focus on what matters. With us handling your calls, you can focus on the most important things for your business. Like improving the quality of service, delighting your customers, and building your company. Let us handle the calls, and you handle the growth.

Transparent, affordable pricing

No quotes required, no complex pricing structures. Our straightforward pricing means you know exactly what you're paying for. On the basic monthly plan, you’re paying down to $0.10/call minute, making Qlary the most affordable answering service in the market.

Powered by AI

Our AI receptionist understands your business and your callers' needs. It responds naturally, without relying on scripts, offering personalized interactions every time.

Why an answering service is so important for it support businesses

1

Round-the-Clock Support: IT issues don't adhere to business hours, making 24/7 availability crucial for addressing urgent tech problems and minimizing downtime.

2

Contextual Understanding: Tailored responses to specific IT scenarios help in providing precise solutions, enhancing customer satisfaction and trust in IT support services.

3

Efficient Issue Sorting: Auto categorization and sorting ensure that IT inquiries are promptly directed to the right specialist, speeding up the resolution process.

4

Comprehensive Interaction Records: Real-time transcription and call summary generation offer detailed records of customer interactions, aiding in issue tracking and resolution.

5

Proactive Alert System: Mobile app alerts keep IT support teams informed in real-time, enabling swift action on emerging issues before they escalate.

6

Lead Management: The service captures and organizes leads effectively, ensuring no potential client or opportunity is missed, aiding in business growth.

AI it support answering service made simple

Say goodbye to expensive answering services and complex software setup. For the cost of a business phone line, you get a fully functional call center desk with web dashboard and mobile companion.

Natural interaction

Humans talk in diverse ways - and AI should be able to handle that.

Auto sorting

Whether it's an inquiry, order, refund, or something else, they all get sorted for you.

Call summary

Save the transcripts for records - get the key information from summaries at one glance.

Dashboard and alerts

Stay informed with real-time alerts and a comprehensive dashboard overview.

Adapts to scenarios

Intelligently adjusts to the caller’s scenario for tailored responses.

Lead Capture

Effortlessly captures and organizes leads for easy follow-up.

Does an AI Answering service actually work?

Watch this live demo of Qlary in action

Built with the most intelligent and advanced tech

Able to handle various requests and queries intelligently without scripted responses.
Natural sounding speech, with human-like accentuation.
Understands your business information to provide quick, confident responses.

Get started in 3 simple steps

Step 1:

Describe your business and services. Qlary uses it to answer general questions.

Step 2:

Select your agent's voice and a new phone number. Give instructions as you would to a human.

Step 3:

We activate your receptionist. Once done, call the the phone number to give it a test!

Frequently Asked Questions

How does an answering service benefit IT support teams?

An answering service aids IT support teams by ensuring they can respond to issues around the clock, provide tailored solutions based on the context, and stay informed with real-time alerts, enhancing overall efficiency.

Can an answering service improve customer satisfaction in IT support?

Yes, by providing immediate, contextually accurate responses and efficiently managing inquiries, an answering service can significantly improve customer satisfaction and trust in IT support services.

How does real-time transcription benefit IT support services?

Real-time transcription offers a detailed record of customer interactions, which is invaluable for tracking and resolving IT issues accurately, as well as for training and quality assurance purposes.

What role does auto categorization play in IT support answering services?

Auto categorization streamlines the process of sorting inquiries, ensuring that each issue is promptly directed to the appropriate specialist, which can significantly speed up the resolution time.